About Rustixx Salon & Spa
Our first consideration is your comfort and relaxation. We offer complimentary consultations to familiarize you with all of the services that Rustixx Salon & Spa has to offer. From the most minor service to the entire day spent with us, Rustixx Salon & Spa awaits your visit.

Arrival
Please arrive at least 10 minutes prior to your scheduled treatment so that we may familiarize you with our facility. Communication is vital to ensure you are as comfortable as possible. Please let us know if there is anything we can do to make your visit more enjoyable.

Arriving late will cheat you out of precious minutes from your full treatment. Remember, your treatment will end on time to ensure that our next client is not delayed, regardless of how late you arrive. Due to tight scheduling, if you are more then 15 minutes late we have the right to refuse service.

Must I unclothe completely?
Undergarments are not necessary, however, if you prefer, you may choose to wear your undergarments or bathing suit. Keep in mind, our Spa Therapists are trained to drape towels and sheets discreetly, to ensure your privacy is protected at all times.

May I wear make-up?
You are welcome to wear make-up, however, before certain treatments it may be removed. Please feel free to freshen up after your treatment in our lavatory.

May I ask the Spa Therapist to adjust certain things to increase my comfort?
YES. This is your time, and you should enjoy the entire experience. Please let us know if there is anything we can do to make it more pleasurable for you. (example: temperature of room, pressure during massage, pillows, music, etc.)

Should I alert my Spa Therapist if I have any physical ailments, disabilities or allergies?
Absolutely. In particular, if you have high blood pressure, diabetes, allergies (especially nuts), or are pregnant. Please notify us so that we can accommodate you in a special way.

Should I shave my legs before a treatment?
Please refrain from shaving your legs 24-48 hours before any spa body treatments. We want you to be as comfortable as possible and shaving may cause a burning, itchy feeling.

Will waxing cause my hair to grow back darker and thicker?
Absolutely not. Waxing is simply pulling the hair out from it's follicle, this simple procedure will not cause you to gain more follicles nor will it change the colour of your hair - in fact waxing will produce thinner and softer hair.

Gratuities
Gratuities are not included in the price of our treatments. Please feel free to tip your Spa Therapist if you feel they have enhanced your spa experience.

Payment Methods
We proudly accept Visa, MasterCard, Interac or Cash.

Gift Certificates
Rustixx Salon & Spa provides the most memorable gift giving gestures. We will assist you in choosing the perfect gift certificate for that special person. Gift Certificates are available for any dollar amount you choose!
* As of November 10, 2008 there will no longer be an expiry date on Gift Certificates.
* Gift Certificates will only be available in dollar amounts.
* Any Gift Certificates purchased before November 10, 2008 will still have the expiry date in effect as they were purchased before this new legislation was passed.
* Rustixx Salon & Spa is not responsible for lost or stolen gift certificates.

Children
We love children as much as you do, however, please make arrangements for childcare during your service. This will allow you to relax and unwind without having to care for your children.

Cell Phones
Cell phones are forbidden in the land of Body, Mind, and Soul. Should you need to have it on please turn it to vibrate mode.

Cancellation Policy
Out of courtesy to our stylists & estheticians we require at least 2 hours notice when cancelling an appointment. Failure to cancel will result in a 50% charge of the service booked if this happens more than once. We do understand that things "come up". If we can fill the appointment time, you won't be billed at all. Thank you for your consideration.

Do I need to wear goggles?
Yes. The eyelid is the thinnest membrane of your body, therefore it needs protection against the UV light emitted by any tanning bed. Our goggles shield 99% of the UV rays and are FDA compliant.

Do I need tanning lotion?
Whether you are a beginner or an advanced tanner, indoor tanning lotions can help you achieve the tanning results that you are looking for. While providing exceptional care for your skin, lotions will help maximize your tanning results while helping to prevent burning, skin dehydration, and the appearance of wrinkles. Please refrain from using outdoor tanning lotions or oils in our tanning bed, due to the damage it will cause to the tanning bed's surface.

What do I wear?
Anything. For those tanners who don't want tan lines, going nude is the way to go, however, you must pay extra attention to those areas that normally don't get sun.

Will certain medications affect me if I am tanning?
If you are on any type of medication, you may have a reaction to the ultra-violet light. Please consult with your physician.